< PrevNext > 94. Salesforce San Francisco Share 2016 U.S.-Booked Air Volume: $45 millionPrincipal Online Booking Tool: ConcurPrincipal Card Supplier: American ExpressPrincipal Expense Supplier: ConcurConsolidated Global TMC: BCD TravelLast year, Salesforce developed a traveler-centric program to balance cost savings and employee productivity. In 2016, online booking adoption for its travelers was around 80 percent globally and 86 percent for U.S.-booked air using primary booking tool Concur, of which 75 percent did not require agent assistance. In 2017, the enterprise software company is leveraging global data to build a dynamic and scalable travel program. Additionally, Salesforce will expand its global travel program into Brazil. Salesforce's innovative travel strategy relies on its Chatter and other internal company tools to support travelers and integrate apps. The company works closely with suppliers from a loyalty perspective and encourages preferred suppliers to build relationships directly with travelers via Chatter. The aggressive pursuit of a program that is social, mobile and open has changed travel at Salesforce and served as an innovation incubator for the industry.