Specialized Research

BTN's Artificial Intelligence issue
Artificial Intelligence

Travel managers' perspective on AI via a survey and interviews; AI in action via case studies; its effect on booking, expense management and... Check It Out

Voice of the Traveler
Voice of the Traveler

Your travelers are telling you what parts of the traveler experience offer the biggest opportunities to make them happier. Listen carefully.... Check It Out

Traveler Happiness Index
Traveler Happiness Index

Where travel managers have been able to drive compliance with rules and mandates, they increasingly grapple with traveler discontent in terms of program... Keep Reading

Mobile Migration Survey

    Mobile devices may be ubiquitous, but mobile policy and thinking about apps for business travel have a ways to go, plus proactive mobile... Keep Reading