Special Reports

Business Travel Stakeholders
Business Travel Stakeholders

To find out what stakeholders want in a corporate travel program, BTN spoke with travel managers and their leaders in the C-suite, finance, procurement, HR, security and IT departments.... Check It Out

BTN's Artificial Intelligence issue
Artificial Intelligence

Travel managers' perspective on AI via a survey and interviews; AI in action via case studies; its effect on booking, expense management and buyer-supplier relationships; and supplier initiatives across hotels, airlines and ground transportation, including self-driving cars.... Check It Out

Voice of the Traveler
Voice of the Traveler

Your travelers are telling you what parts of the traveler experience offer the biggest opportunities to make them happier. Listen carefully.... Check It Out

Traveler Happiness Index
Traveler Happiness Index

Where travel managers have been able to drive compliance with rules and mandates, they increasingly grapple with traveler discontent in terms of program efficiency, quality of the tools and the overall experience of travel within the confines of their programs. Can attention to traveler happiness pull managed travelers back into the fold? If so, how will travel managers re-engineer their programs—and the industry—and do corporations win or lose in the value equation?  ... Keep Reading

Mobile Migration Survey

    Mobile devices may be ubiquitous, but mobile policy and thinking about apps for business travel have a ways to go, plus proactive mobile program strategies, data security fears, technology partners & wearables.  ... Keep Reading