White Papers & Case Studies

Hidden Figures: Removing Invisible Costs From Your Hotel Program
Hidden Figures: Removing Invisible Costs From Your Hotel Program

Changes in traveler behavior, hotel chain marketing tactics and content sources have introduced a new level of chaos into corporate hotel programs. The result is confusing deals and complex policies that hide the true value of hotel programs—services that enhance traveler experiences and support savings and duty of care. 
During a recent webcast staged by The BTN Group and sponsored by BCD Travel, travel professionals discussed how they manage hotel program problems, including how to keep travelers from deserting programs; and ways to ensure hotel programs are getting expected savings from negotiated hotel rates.... Download Now!

Global Hotel Market Insights: Brazil, China, India
Global Hotel Market Insights: Brazil, China, India

Sourcing 750,000+ negotiated rates and 12M room nights for 2017 for clients worldwide, HRS has unique local knowledge about supply, demand, procurement practices and market nuances that deliver the best rates. Each quarter, HRS develops a baseline “marketplace devel¬opment” rate for each major city. HRS measures this MPD rate against rates offered by hotels and savings registered by clients. Factors include booked rates, listed public rates and negotiated rates for the next 12 months. Learn more about the tactics and trends for fast-growing regions of Brazil, China and India... Download Now!

New Approaches to Meal Expense Management
New Approaches to Meal Expense Management

Dining typically has comprised about 10% of an orga¬nization’s travel and entertainment spending. But 44% of recent survey respondents said meals represented 11% or more of their organizations’ total T&E spending. Some buyers said meals were their third-largest travel expense, after air and hotel. For pharmaceuticals, meals can represent nearly half of the T&E budget. Combined with increased travel and meal price increases, it’s no surprise that travel managers are looking for ways to better track and control that aspect of their programs. The BTN Group and Dinova, Inc., for the second year surveyed corporate travel, card and expense managers to assess the state of business dining management.... Download Now!

Total Trip Costs: Why It Matters
Total Trip Costs: Why It Matters

Corporate demand for more precise, timely data to manage travel spending is intensifying as advanced technologies emerge to help decision-makers deliver such insights. The average ticket cost or trip cost is today giving way to terms like total trip costs and total costs of travel. That was the message of a recent webcast staged by The BTN Group and sponsored by PredictX (formerly Pi), in which travel managers and consultants defined total trip costs, total travel costs and why it matters for corporations to begin to analyze travel programs by such new metrics.... DOWNLOAD NOW!

ARC Intelligence Briefing - Issue 4: In 2017: Travel Managers Expect Business Growth To Spur More Spending, Trips, Transactions
ARC Intelligence Briefing - Issue 4: In 2017: Travel Managers Expect Business Growth To Spur More Spending, Trips, Transactions

Business growth in 2017 is expected to prompt a rise in overall travel spending, air spending, as well as boost the number of trips and air transactions, according to a poll of 63 travel managers conducted for ARC by the BTN Group in Novermber and December. About 70 percent of those polled expect their organization’s air spending to increase in 2017, while 30 percent expect such spending to decrease. About one-third of those polled expect air spending in their managed travel programs to increase by 2 percent to 5 percent this year, while 11 percent expect less than a 2 percent rise. More than 20 percent of respondents expect air spending increases of 8.1 percent or more in 2017….... Download Now

The BTN Group Innovate 2016
The BTN Group Innovate 2016

In its third year, the Innovate Conference for the Advancement of Business Travel offered business travel executives the opportunity to articulate priorities and recommendations about five of the biggest challenges facing corporate travel buyers and suppliers:

• Corporate Travel Policy & The Sharing Economy
• The Business Case for End-to-End Travel Management Solutions
• Behind the Curtain of Revenue Management
• Sharing & Protecting Managed Travel Data... Keep Reading

Middle Market Travel Programs: Value, Trends, Challenges
Middle Market Travel Programs: Value, Trends, Challenges

The middle market – companies with $10 million to $1 billion in revenue – have been one of the fastest-growing business segments in the U.S. economy, outperformed larger entities through the financial crisis of 2007-2010 and expanding both their workforce and geographies in which they do business. It should come as little surprise that travel volume of the middle market also is growing. So too are the challenges of dealing with such expansion, according to a recent survey conducted by The BTN Group and American Express Global Business Travel. We asked travel managers at companies with annual revenues of $10 million or more and U.S.-booked air spend of up to $12 million to share insights about their programs. Download the full report now to learn about the challenges and ways respondents identified to strengthen their travel programs.... Download Now

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